Effective Date: 7 September 2025
Spyora provides an all‑in‑one Amazon product research tool delivered via a Chrome extension. We are committed to protecting your privacy. This policy describes how we collect, use, store and disclose information when you use our website (spyora.com) and Chrome extension (collectively, the “Service”). By using the Service, you agree to the practices described below. If you do not agree, please do not use our Service.
- Information We Collect
1.1 Information You Provide
Account Information: When you sign up for an account, we collect your email address and password. We may also collect your name and other contact details if you provide them.
Payment Information: To activate your subscription, we collect payment details (e.g., your mobile wallet number or IBAN) through our payment processors (e.g., Easypaisa, JazzCash, Sadapay). We do not store your full payment credentials on our servers; payments are processed through secure third‑party services.
Communications: If you contact us via email or WhatsApp for support, we collect any information you choose to share so we can assist you.
1.2 Information Collected Automatically
Extension Data: The Spyora extension scans Amazon search pages to collect publicly available data such as ASINs, product titles, brands, prices and Best‑Seller‑Rank (BSR). This data is used to generate analytics and CSV exports. It does not access or store your Amazon login credentials or personal Amazon account information
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Usage Data: We may collect limited information about how you interact with our website and extension (e.g., pages visited, features used, error logs, device type and browser version) to maintain and improve the Service.
Cookies and Similar Technologies: Our website uses cookies and local storage to remember your login session and to improve site functionality. You can control cookies through your browser settings, but disabling them may limit some features.
- How We Use Your Information
We use the information we collect to:
Provide and maintain the Service: To set up your account, enable extension features, process payments and deliver product research analytics
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Improve the Service: To understand usage patterns, fix bugs, develop new features and optimize performance.
Communicate with you: To send account notices, respond to support inquiries and provide updates about new features or policy changes.
Legal and Security Purposes: To enforce our Terms of Service, comply with legal obligations or protect our rights and property.
- Sharing Your Information
We do not sell or rent your personal information. We may share data as follows:
Service Providers: We use trusted third‑party vendors to host our website, process payments, manage email communications and provide customer support. They have access to your information only to perform these tasks on our behalf and are obligated to protect it.
Legal Requirements: We may disclose information if required by law, court order or legal process, or to protect the rights, property or safety of Spyora, our users or others.
Business Transfers: If Spyora is involved in a merger, acquisition or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change.
- Data Storage and Security
We take reasonable measures to protect your information:
Local Storage: Product data collected by the extension is stored locally in your browser; it is not transmitted to our servers
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Server Security: Personal data and payment records are stored on secure servers with industry‑standard encryption and access controls.
Retention: We retain your account information for as long as you maintain an active subscription and as necessary to comply with legal obligations. You may request deletion of your personal data (see Section 8).
- International Transfers
Our servers may be located in multiple jurisdictions. By using the Service, you consent to the transfer of your information to any country in which we operate. We will take appropriate safeguards to protect your information in accordance with applicable data‑protection laws. - Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including the right to:
Access, correct or delete your personal information.
Object to or restrict our processing.
Withdraw consent at any time (which will not affect prior processing).
Receive a copy of your data in a portable format.
To exercise these rights, please contact us at the email address below. We may verify your identity before fulfilling your request.
- Children’s Privacy
Our Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so we can remove it. - Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on our website and will update the “Effective Date” at the top of the policy. Continued use of the Service after the updated policy takes effect constitutes acceptance of the changes. - Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: info@spyora.com
Phone/WhatsApp: +92 320 974 9515